AI
Free
Want to thrive in an AI-first world? Our FREE Survival Skills Series gives you new tools to add to your kit.
Free
This hands-on, hour-long class is designed for current and aspiring product managers who want to use AI more intentionally in their work—no technical background required.
You’ll learn how to write better prompts, evaluate AI outputs with confidence, and apply a clear framework for deciding where AI actually adds value. The focus is on practical use cases you can apply to your day-to-day workflows and the products you’re building.
Understand how to use AI to support administrative tasks
Identify where AI can add value across different stages of the product lifecycle
Learn how to use AI to streamline and enhance multi-step decision-making
To participate in this workshop, you’ll need to make sure you’re set up for success with the following:
Product Manager, Founder, Kaizen
Dave Lynam has a background spanning 20 years in event ticketing and has been responsible for delivering digital products to the industry since 2010. In that time, Dave has managed products used during major sports tournaments such as the Olympic & Paralympic Games, UEFA European Championships and Commonwealth Games. Currently, Dave is the founder of Kaizen, a company that provides product and operational advice to organisations in the sports and entertainment sector. They also supply ticketing software. He is a former GA student, taking both Front End Web Development and User Experience Design part time courses. Having enjoyed the GA experience so much, he joined the instructional team on the Product Management course in 2015. In recognition of his exemplary service in the classroom, Dave has been selected as a member of General Assembly's Distinguished Faculty program.
IN CONVERSATION WITH Dave Lynam:
What is your favorite technical skill to work with on your own projects and why?
I like the process of understanding customer problems and working through them to prioritise and come up with solutions.
Product Management - it's all about problem solving.
It's great to be able to help people who are looking to improve their skills to further their career.
Go into it with an open mind. Listen to everyone and take the best bits of all the advice that will help you to achieve your own goals.
I practice what do day to day & built an award winning product and company by following the process I teach.
WHAT [Dave’s] STUDENTS ARE SAYING...
”Unrelenting positivity! He's a very engaging speaker. Great examples, nice pace of explanation”